If you are like us and make a huge fuss of your dogs birthday, then why not choose one of our pawtastic Birthday in a Box sets?
The contents will include:
- Bonbon Pooch Large Birthday Cake (personalised)
- Bonbon Pooch Unicorn Pupcorn
- 2 Dog Friendly Confectionery Treats
- A selection of 4 luxury biscuit treats hand made by our talented pet bakery partners. No additives or preservatives are used in any bakery product supplied.
- 2 Packets of Luxury Meaty Treats
- Woofday Card (for you to fill out)
- Personalised Pawty Hat
- Pawty Banner
- Happy Birthday Balloon x 2
- Upgrade to a Luxury 2-Tier Birthday Cake
- Pupcake (for Pawty Guests)
- Personalised Pawty Box
- Personalised Pawty Hat
- Woof & Brew Bottom Sniffer Beer
- Posh Pooch Wine
Once you have added your favourite box to your basket, you are able to add on any individual items by browsing our shop products. Toys, treats, confectionery and chews are always popular extra's for woofday celebrations!
Please review our "Treat Box & Delivery Information" before continuing with your Perfect Pet Box purchase.
Please view our Brand Collections page to see all of the amazing companies we work with to fill your box with delights and surprises!
In the "notes" field at checkout:
- Please include any dietary needs, allergies, dislikes or anything else which we need to consider when creating your box.
Perfect Pet Birthday in a Box for Dogs
How it Works - for Single Purchases / Gifts
- As many of our boxes contain personalised or handmade items, it is possible that your box could take up to 14 days to arrive. Please take this into consideration prior to purchasing. If you need your box by a specific date which is less than 14 days away, please email us first to explain this and we will advise straight away whether or not the deadline is achievable. We can always offer alternative products which we have in stock to replace any handmade products if necessary.
- You are able to choose between standard, bespoke and surprise box options.
- If you choose a bespoke option, we will email you to discuss your requirements. Please take a look at the brands we work with (see the Brand Collections page) prior to purchasing any of our box subscriptions as we can only provide products from the specified brands at this time.
- All boxes will be sent out by DPD - please allow 3-5 working days for delivery from the dispatch date.
- Following receipt of your box, we would be grateful for any feedback you can offer to help us improve our service. If you can spare a few minutes to share your experience, please email us at firstname.lastname@example.org
- If you refer us to a friend and they purchase a box from us, you will receive 10% off your next order - and they will receive a free gift! Please ask your referrals to write your full name and postcode in the “notes” field at checkout so we can honour your rewards!
- If you use Instagram and post a picture of your pet with their box, remember to tag @letoandrolo along with the relevant hashtags listed below to receive 10% off your next box.
- Ambassadors who tag us will always be noticed and in with a chance of winning fantastic prizes throughout the year!
- If you are unhappy with your box at any time, please email us to share your concerns and we will do everything we can to provide a solution.
- We will never pack damaged products into your box; therefore if any item arrives damaged it will be the courier at fault - who we can claim compensation from, so please let us know if you experience any issues so we can inform the company immediately.
- If you experience any issues with individual products - please email us with full details and photographs where relevant.
- If you receive a product that you would rather not see in your box again, please let us know.
- If you are not happy with the contents of any box you receive, please return it to us in its unused condition at your earliest convenience and we will happily provide an alternative selection.
- You will need to pay the postage fee for any returns.
- We only issue refunds for damaged / defective products which have evidently not been used or tampered with and are in the original packaging.
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