Surprise your precious pooch with one of our droolingly delicious treat boxes! The Luxury Treat Box with Toys comes complete with a selection of mouth watering doggy treats and 2 top quality toys selected from our brand partnerships.
The contents of your box will include:
- 2 Dog Friendly Confectionary Treats
- A selection of 5 luxury biscuit treats hand made by our talented pet bakery partners. No additives or preservatives are used in any bakery product supplied.
- 2 Packets of Luxury Meaty Treats
- 2 Top Quality Toys
Boxes will be themed for seasonal occasions (Valentines, Easter, Halloween, Christmas).
Once you have added your favourite box to your basket, you are able to add on any individual items by browsing our shop products. Toys, treats and chews are always popular extra's!
All of our treat boxes are available as a one off purchase or on a monthly subscription.
Please review our "Treat Box & Delivery Information" before continuing with your Perfect Pet Box purchase.
Please view our Brand Collections page to see all of the amazing companies we work with to fill your box with delights and surprises!
- Every new subscriber will receive a gift card for a luxury Pet ID Tag by Red Dingo!
- Once a month we will choose one lucky subscriber to send their “secret wish” - so don’t forget to fill in yours!
- All subscribers will receive a free gift every 3 months!
In the "notes" field at checkout:
- Please let us know which type of toy your dog prefers (soft / ball / rope / tug)
- Please let us know which ingredient your dog prefers (meat / fish / not fussy)
- Please include any dietary needs, allergies, dislikes or anything else which we need to consider when creating your box.
- If you would like to enter our ongoing “secret wish” prize draw, please include details of your most wanted item (for your pet!) including size, colour etc. You are also able to nominate a wish for a friend, colleague or loved one if you prefer!
If you would rather speak to us to discuss the intitial set up of your subscription, please write "Discuss" instead and we will contact you as soon as your order comes through.
Check out our bespoke party sets for dogs!
Perfect Pet Treat Box for Dogs - Luxury with Toys
How it Works - for Single Purchases / Gifts
- As many of our boxes contain personalised or handmade items, it is possible that your box could take up to 14 days to arrive. Please take this into consideration prior to purchasing. If you need your box by a specific date which is less than 14 days away, please email us first to explain this and we will advise straight away whether or not the deadline is achievable. We can always offer alternative products which we have in stock to replace any handmade products if necessary.
- You are able to choose between standard, bespoke and surprise box options.
- All boxes will be sent out by DPD - please allow 3-5 working days for delivery from the dispatch date.
- Following receipt of your box, we would be grateful for any feedback you can offer to help us improve our service. If you can spare a few minutes to share your experience, please email us at email@example.com
- If you refer us to a friend and they purchase a box from us, you will receive 10% off your next order - and they will receive a free gift! Please ask your referrals to write your full name and postcode in the “notes” field at checkout so we can honour your rewards!
- If you use Instagram and post a picture of your pet with their box, remember to tag @letoandrolo along with the relevant hashtags listed below to receive 10% off your next box.
How it Works - for Subscriptions
- Order by the 25th of the month and your box will be sent out on the 1st of the following month.
- Orders received between the 26th and last day of the month may be deferred to the month after; however if we have enough stock left we will send your order as soon as we can.
- You are able to choose between standard, bespoke and surprise box options - and can change your mind or cancel at any time by emailing us at firstname.lastname@example.org. Please let us know about any alterations to your order by the 25th of the month.
- Once you have received your first box, you will be invited to set up a subscription via Direct Debit (please check your junk mail). You are not under any obligation to accept the invitation.
- If you accept your invitation, your Direct Debit will be taken on the 14th of each month, for as long as you would like to stay subscribed for. If you decide to cancel between the 14th and last day of the month (after your Direct Debit has been paid), you will receive one final box before your subscription service ceases. If you cancel between the 1st and 13th of the month, your subscription will cease immediately.
- All boxes will be sent out by DPD - please allow 3-5 working days for delivery.
- If you refer us to a friend and they purchase a box from us, you will receive a £20 voucher to spend with us and they will receive a free gift. Please ask your referrals to write your full name and postcode in the “notes” field at checkout so we can honour your rewards!
- If you use Instagram and post a picture of your pet with their box, remember to tag @letoandrolo along with the relevant hashtags listed below to receive a free product in your next box
- If you are unhappy with your box at any time, please email us to share your concerns and we will do everything we can to provide a solution.
- We will never pack damaged products into your box; therefore if any item arrives damaged it will be the courier at fault - who we can claim compensation from, so please let us know if you experience any issues so we can inform the company immediately.
- If you experience any issues with individual products - please email us with full details and photographs where relevant.
- If you receive a product that you would rather not see in your box again, please let us know.
- If you are not happy with the contents of any box you receive, please return it to us in its unused condition at your earliest convenience and we will happily provide an alternative selection.
- You will need to pay the postage fee for any returns.
- We only issue refunds for damaged / defective products which have evidently not been used or tampered with and are in the original packaging.
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