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THE ANIMAL MAGIC FAMILY

EMERGENCY CARE FUND

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Applications for our Emergency Care Fund are open to Perfect Pet Club Crisis Care Members who reside in the UK. Percentage contribution grants for urgent procedures resulting from traumatic causes of injury or sudden onset apply to conditions such as:

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• Pyometra

• Foreign body removal

• Interception

• Splenectomy

• Enucleation

• Limb amputation

• GDV​

• IVDD

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Eligibility Criteria for Grants Up to 60% of the Total Cost

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• You must be a Crisis Care Member outside of your 28 day exemption period

• Individual Income less than £30,000 or Household Income (at least 2 adults) less than £60,000

• Savings of less than £3,000

• The pet is not used as a working or breeding animal

• Proof must be provided to show that you meet all eligibility criteria

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Eligibility Criteria for Grants Up to 80% of the Total Cost

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• You must be a Crisis Care Member outside of your 28 day exemption period

• Individual Income less than £15,000 or Household Income (at least 2 adults) less than £30,000

• Savings of less than £3,000

• The pet is not used as a working or breeding animal

• Proof must be provided to show that you meet all eligibility criteria

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Eligibility Criteria for Grants Up to 100% of the Total Cost

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• You must be a Crisis Care, Standard, Premier or Elite Member outside of your 28 day exemption period.

• The condition must not be exempted from your Membership

• The treatment must be carried out at our Centre OR if you joined Perfect Pet Club prior to 30th November 2025 and we are unable to provide the necessary service at our Centre, you will be automatically eligible for a full grant award for costs incurred at an alternative veterinary practice OR you are applying for an additional grant to cover the difference between 80% and 100% because you are struggling financially.

• Please note, we only award 100% grants to cover costs incurred at alternative veterinary practices in exceptional circumstances.

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Application & Proof of Income

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• Send a personal statement by email to cover why you are unable to afford the cost of treatment

• Quotes from three veterinary practices (in a time sensitive emergency a quote from one practice is acceptable)

• Last 3 months bank statements for every household member

• Full history from the veterinary practice your pet is registered with

• Any pet insurance policy documentation

• It is advisable to provide us with this documentation at the time of joining, and again when any updates apply. This will eliminate the grant approval process in the event of an emergency.

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Approval and Award

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• If you have not already been pre-approved at the time of joining or re-assessment, we aim to provide you with approval within 1 hour of your call. 

• Your grant award will be paid within 28 days of approval.

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Low Cost Routine Care Available to all UK residents

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• Dental Work - £300.00

• Neutering - £60.00 to £225.00

• Stitch Ups - from £125.00

• C Section with Spay - £800.00

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Call us on 0330 043 4550 if you would like to book a procedure. Please note our diary is full for at least 6 weeks going forward, with the exception of emergencies where we reserve space daily.